I can’t find my ticket or confirmation email — what should I do?

If you’re missing your ticket, here are some steps to locate it:

🔍 Step 1: Check Your Account

• Log in at ticketgateway.com

• Go to "My Tickets"

• Look for your event and download the ticket from there

📬 Step 2: Check Your Email Folders

• Search your inbox for “TicketGateway”

• Check your spam, junk, or promotions folders

• Look for an email with a PDF attachment

📨 Still can’t find it?

Contact support at support@ticketgateway.com with the following details:

• Alternate email you may have used

• Date of purchase

• Amount charged

• Last 4 digits of the card used

We’ll be happy to help you retrieve your ticket.