ticketservice@ticketgateway.com
Call: 1(877) 616-0101
Changing the name on a ticket is a simple way to update the attendee name for your records — but please note, the name on the ticket does not affect check-in at most events.
Log in to your TicketGateway account
Open the dropdown menu (top right) → "My Tickets"
Click the "Transfer / Rename" button
Choose the ticket(s) you want to rename
Select "Change Name on Tickets"
Enter the new first and last name
Click "Submit"
This change is saved to your ticket for reference — but venues typically scan barcodes, not names.