ticketservice@ticketgateway.com
Call: 1(877) 616-0101
Go to www.ticketgateway.com
Click Sign In at the top right
Don’t have an account? Click Sign Up and follow the quick prompts 🧾
Once you're logged in:
Click the Create Event button at the top of your screen.
You’ll land on the event creation form — this is where the magic starts ✨
Fill in all the key event details:
Event Name 🏷️ – Make it catchy and clear
Event Date & Time ⏰ – Select your start and end time
Location 📍 – Add a venue or select “Virtual Event”
Description 💬 – Give guests a reason to show up!
Main Image 📸 – Upload an eye-catching promo image
Additional/Background Images 🎨 – Optional, but great for branding
Organizer Info 👤 – Link to your site or socials
In the Create Tickets section, click:
+ Paid Ticket, + Free Ticket, or other ticket types
Fill in the following for each ticket type:
Ticket Name (e.g., “Early Bird”, “VIP Table”)
Quantity available
Price 💵
Sale Start & End Dates
Max tickets per order/user
Description (optional but helpful!)
Set your Refund Policy 🔁 (No Refunds, Contact Organizer, etc.)
📌 Pro Tip: Keep your ticket names simple and consistent — it helps avoid confusion during checkout.
Under Additional Settings:
Choose a custom background image for your event page 🖼️
Set event visibility (Public or Private)
Select your event category (Concert, Festival, Brunch, etc.)
Enable optional features like:
“Download Required” 🎟️
“Show remaining tickets” 🔢
Customize your event link/URL (e.g., ticketgateway.com/your-event-name)
Click Save 💾 to save a draft (not live to the public yet)
Click Publish Your Event ✅ to go live and start selling tickets!
⚠️ Important: Hitting “Save” keeps your event private. Be sure to press “Publish” when you’re ready to launch!
You can log in anytime to make changes, track sales, or promote your event.
Need help? Email us at support@ticketgateway.com