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How do I create / setup an event on TicketGateway?

Last updated on June 30, 2025 05:48 PM in Event Organizer » Event Setup & Customization
Posted By Fabian R

🎟️ How do I set up an event on TicketGateway?

Creating your event on TicketGateway is fast, easy, and completely self-serve. Whether you’re hosting a party, concert, brunch, or carnival event — here’s how to go live in minutes:

✅ Step 1: Log in or Sign Up

  • Go to www.ticketgateway.com

  • Click Sign In at the top right

  • Don’t have an account? Click Sign Up and follow the quick prompts 🧾


➕ Step 2: Click “Create Event”

Once you're logged in:

  • Click the Create Event button at the top of your screen.

  • You’ll land on the event creation form — this is where the magic starts ✨


📝 Step 3: Add Your Event Info

Fill in all the key event details:

  • Event Name 🏷️ – Make it catchy and clear

  • Event Date & Time ⏰ – Select your start and end time

  • Location 📍 – Add a venue or select “Virtual Event”

  • Description 💬 – Give guests a reason to show up!

  • Main Image 📸 – Upload an eye-catching promo image

  • Additional/Background Images 🎨 – Optional, but great for branding

  • Organizer Info 👤 – Link to your site or socials


🎫 Step 4: Create Your Tickets

In the Create Tickets section, click:

  • + Paid Ticket, + Free Ticket, or other ticket types

  • Fill in the following for each ticket type:

    • Ticket Name (e.g., “Early Bird”, “VIP Table”)

    • Quantity available

    • Price 💵

    • Sale Start & End Dates

    • Max tickets per order/user

    • Description (optional but helpful!)

  • Set your Refund Policy 🔁 (No Refunds, Contact Organizer, etc.)

📌 Pro Tip: Keep your ticket names simple and consistent — it helps avoid confusion during checkout.


⚙️ Step 5: Configure Event Settings

Under Additional Settings:

  • Choose a custom background image for your event page 🖼️

  • Set event visibility (Public or Private)

  • Select your event category (Concert, Festival, Brunch, etc.)

  • Enable optional features like:

    • “Download Required” 🎟️

    • “Show remaining tickets” 🔢

  • Customize your event link/URL (e.g., ticketgateway.com/your-event-name)


🚀 Step 6: Save or Publish

  • Click Save 💾 to save a draft (not live to the public yet)

  • Click Publish Your Event ✅ to go live and start selling tickets!

⚠️ Important: Hitting “Save” keeps your event private. Be sure to press “Publish” when you’re ready to launch!


🎉 That’s it — your event is now live!

You can log in anytime to make changes, track sales, or promote your event.
Need help? Email us at support@ticketgateway.com

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