How do I know if my event is cancelled or postponed?

We encourage all organizers to keep their listings updated in real time. If your event is cancelled or rescheduled:

• You’ll be notified by email

• Your ticket page will be updated

• You may be eligible for a refund (depending on the policy)

If you suspect your event is cancelled but haven’t received confirmation:

• Check the event page for updates

• Contact the organizer directly

• Reach out to support@ticketgateway.com and we’ll investigate