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What happens if my installment payment fails?

Last updated on June 24, 2025 11:53 AM in Event Attendee » Purchasing Tickets
Posted By Naveen

If an installment charge fails, the system will automatically retry the payment up to three times.

If all attempts fail:

  • You must log in and pay the remaining balance manually

  • Tickets will be unavailable until all payments are made


To manually complete your payment:

  1. Log in to your account

  2. Go to "My Tickets""Remaining"

  3. Click on the failed installment (e.g. “Pay 3rd Installment”)

  4. Complete payment with a valid credit card

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