Loading..
TicketGateway Support Desk
Support Email
ticketservice@ticketgateway.com
Phone Support
Call: 1(877) 616-0101
Site Menu
Login
Home
Knowledge
Back to TicketGateway.com
Open Ticket
Login
Register
Categories
Event Organizer
Event Organizer
Account & Profile Management
How do I set up my organizer profile?
17
How can I change my organizer email?
14
How can someone give me access to manage an event?
16
How can I change the promoters email linked to an event?
11
Event Setup & Customization
How do I create / setup an event on TicketGateway?
22
How do I sell tickets?
13
How do I set the currency for my event?
13
How do I embed a widget on my website?
16
Can I make changes after my event is live?
15
Tickets & Promotions
How do I create promotional codes?
12
What are access codes and how do I use them?
19
Can I create multiple ticket types?
13
Can I set ticket quantity limits?
12
How do I invite guests or add attendees manually?
12
Orders & Attendees
How do I refund an order?
14
How can I view scanned check-in data?
12
Can I enable payment plans for attendees?
16
Payouts & Finance
How do I receive payment?
08
How do I associate a bank account with my event?
13
When will I receive my payout?
17
What fees are deducted from my payment?
22
Can I receive payment by wire transfer?
20
Why is my payout amount different than expected?
11
Cancellations & Changes
What happens to my payout if my event is canceled or postponed?
19
Can I be paid before the event date?
10
Can I split payments between bank accounts?
12
Technical Tools & Features
Does TicketGateway support scanning at the door?
26
Can I create widgets and referral links?
30
How do I integrate my event with my website?
37
How does the referral program work?
39
Is customer support included?
43
Policies & Support
What types of events can I set up?
43
Do attendees need an account to buy tickets?
36
What if I need event cancellation protection?
41
Event Organizer Popular Knowledge
What types of events can I set up?
Is customer support included?
What if I need event cancellation protection?
How does the referral program work?
How do I integrate my event with my website?
** The time is base on America/New_York timezone